1. Close all programs so that you are at your desktop.
2. Click on the Start button. This is the small round button with the Windows flag in the lower left corner.
3. Click on the control panel menu option.
4. When the control panel opens you can either be in Classic View or Control Panel Home view:
If you are in the Classic View do the following:
- Double-click on the Folder Options icon.
- Click on the View tab.
- Go to step 5.
- Click on the Appearance and Personalization link.
- Click on Show Hidden Files or Folders.
- Go to step 5.
6. Remove the checkmark from the checkbox labeled Hide extensions for known file types.
7. Remove the checkmark from the checkbox labeled Hide protected operating system files. Once this is done, your Folder Options screen should look similar to the following image.
8. Press the Apply button and then the OK button.
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